WordHeat • Support
Support
Need help with WordHeat? We're here to assist you.
Frequently Asked Questions
How do I restore my progress?
If you signed in with Apple or Google, your progress syncs automatically. Just sign in with the same account on your new device.
How do I delete my account?
You can delete your account from the app settings, or email us at support@eloiseai.net and we'll process your request within 30 days.
I have an issue with a purchase
For refunds or purchase issues, please contact Apple App Store or Google Play directly through your purchase history. For other billing questions, email us.
We typically respond within 24-48 hours.